User Data Deletion

Option 1 — Disconnect an account (instant)

Sign in to your LevelApp dashboard, open the connected Instagram account, and press “Disconnect”. This immediately revokes and deletes the access token for that account, and we stop accessing its profile, messages, and comments.

Option 2 — Delete your entire account and data

To permanently delete your LevelApp account and all associated data, send us a request:

• Email support@levelapp.media from the email address on your account,
• with the subject line “Data deletion request”.

What happens next

We will delete your account, connected-account tokens, stored messages and comments, and all related personal data within 30 days, and confirm by email. Some records may be retained only where required by law.

What gets deleted

• Your LevelApp account (name, email, phone).
• All Instagram/Meta access tokens we stored on your behalf.
• Stored direct messages, comments, and auto-reply rules linked to your connected accounts.

Contact us

Questions about data deletion? Contact support@levelapp.media.